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Frequently asked questions
We ship 90% from Germany. 10% are delivered from Italy on our behalf. In any case, the goods will be returned to us in Germany in the event of cancellation/complaint.
Yes, you will find the current map image on all map images. You can find more information here.
At the moment we have decided to offer our printed products only as PDF files.
On the following pages you will find our selection of brochures and folders
You need the E14 socket (not E27). You should also use an LED bulb as the light source. A power of 2 watts is ideal for globes up to 30 cm. From 37 cm to 50 cm, you should use a 4 watt LED energy-saving bulb.
There are two different types of production. Manual lamination and machine production. While hand lamination requires many manual steps and many years of experience, machine-made globes are produced using thermoforming technology. In this process, a film is pulled over the acrylic glass sphere.
Manual lamination is explained well in this video
In rare cases, it may be necessary to replace the entire light unit, e.g. if the toggle switch is broken. You can see how to do this in the video under the following link:
Can't find your question?
No problem, we will reply promptly by email or simply give us a call.
Phone: +49 (0)7771 - 91 6060