General Terms & Conditions

General Terms and Conditions GlobenShop - Owner: Robert Lahmer

§1 Validity towards entrepreneurs and definition of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop https://globen.shop .

(2) If the contract is concluded, the contract with

GlobenShop
Robert Lahmer
Am Maisenbühl 22 A
D-78333 Stockach

is concluded.

(3) The presentation of the goods in our Internet shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our Internet shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided in our Internet shop.

The order is placed in the following steps:
1) Place the goods in the shopping basket
2) Call up the shopping basket and confirm the "Checkout" button
3) Enter your personal data with the voluntary option of creating a customer account or ordering as a guest
4) Select the payment method and the shipping method
5) Re-check or correct the data you have entered.
6) Binding dispatch of the order by clicking on the button "Order with obligation to pay"

 

Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop: We store the contract text and send you the order data and our General Terms and Conditions by e-mail. You can also view the GTC at any time at https://globen.shop/agb. You can view your past orders in our customer area under My account --> My orders.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying in advance, PayPal, credit card (Visa).

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by despatch.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.

****************************************************************************************************

§6 Right of cancellation of the customer as a consumer:

Right of cancellation for consumers

Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Cancellation policy


Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us at
GlobenShop
Robert Lahmer
Am Maisenbühl 22 A
D-78333 Stockach
E-mail info@globen.shop

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.


Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

We shall bear the costs of returning the goods

End of the cancellation policy

****************************************************************************************************

§7 Cancellation form

Sample cancellation form

(If you wish to cancel the contract, please complete this form and return it to us).
To :
GlobenShop
Robert Lahmer
Am Maisenbühl 22 A
D-78333 Stockach
E-mail info@globen.shop

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)


_____________________________________________________

Signature of the consumer(s) (only for notification on paper)

__________________

Date of notification

__________________

(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

The contract language is exclusively German.

****************************************************************************************************

§10 Customer service

Our customer service for questions, complaints and objections is available on weekdays from 9:00 am to 5:30 pm at

Telephone: 07771 - 91 60 60
Fax: 07771 - 91 88 85
E-mail: info@globen.shop

is at your disposal.

****************************************************************************************************

Status of the AGB Feb.2023

Free AGB created by agb.de